BRDG

Support

Need help with BRDG?

Use this page for account access issues, profile or messaging problems, safety concerns, or account deletion questions. For the fastest response, email us from the address tied to your BRDG account and include any screenshots, device details, and your app version.

Email hello@brdg.social View privacy policy

How to get help

  1. Email support. Send your request to hello@brdg.social.
  2. Tell us what happened. Include the device you are using, the app version if you know it, and steps to reproduce the issue.
  3. Attach context when possible. Screenshots, screen recordings, or the email or phone number tied to your account help us investigate faster.

Common requests

Account access: If you cannot sign in or need help recovering access, email support from the address or phone number connected to your BRDG account.

Profile or photo issues: Tell us what changed, what device you are on, and attach a screenshot if something is missing or not updating.

Safety or reporting: Use in-app reporting when available, or email us with the profile, message, or event details you want us to review.

Events, messages, or plans: Send the time, screen, and other people involved so we can investigate the exact thread or event state.

Account deletion

BRDG supports account deletion directly inside the app. Open Settings, then use Delete Account.

If you cannot access the app and still need your account deleted, email hello@brdg.social from the address tied to your account and tell us you need deletion help.